Red Cheetah - building generations of stronger dealers™

Outpost is Red Cheetah's redesigned E-commerce solution. Easy to navigate, customized to end-users, and feature-rich, Outpost provides an elegant E-commerce solution dealers can be proud of.

Top changes and additions to Outpost include:

• Complete Redesign

  The storefront is visually very different, updated, and improved from the past.

• Multiple Themes

  Outpost Designer offers variations of the look with theme customization (logos, text, and appearance can be changed; widgets can be moved around).

• Increased End User Customization

  A profile (My Account) section was added as well as a greeting "Hello John".

• Intuitive Reports

  Status of Orders is now available (e.g. "in process", "processed", etc.) and customers can download real invoices from the site.

• Organization of Messages

  Dealers can now prioritize Messages and customers can "flip" through the messages to avoid a long list.

• Expansion of Recent Orders

  Recent Orders is now more focused on the end user (example: a user can review orders up to 52 weeks in the past).

• Optional Live Chat Offered

  Live Help Now is an option for dealers who wish to incorporate and utilize chat functionality for storefront customer support.

• Special Offers Added

  Special Offers has an entire page devoted to it and allows dealers to manage links to rebates.

• Contract Items Modified

  Now, if Contract Items is not enabled for a particular customer or if you decide not to show the page, it will not appear.

Contact us to learn more about Outpost.

Red Cheetah's 100% web-based backend solution, Home Range, gives you the freedom to approve and transmit your orders to wholesalers from anywhere with an internet connection.

Home Range features include:

• Advanced pricing tools
• Real-time stock/price check
• Retail POS capabilities
• Quick Order / Quotes / Packing Slips / Purchase Orders
• Fully Multi-Vendor
• Detailed route code functionality
• Automated credit card processing
• Marketing features such as discounts, gifts, coupons
• Extensive employee security options
• Extensive reporting
• Integrated training system

Contact us to learn more about Home Range.

So what exactly does it take to switch to Red Cheetah? What's involved?

When you send in your service agreement, it will be reviewed by our Systems Director. Upon approval you will be notified by your Sales Rep as to next steps and who your assigned Red Cheetah Trainer is.

Implementation (IM) typically begins within 24 hours after this notification. IM is simply gathering information for your Red Cheetah site, it is not training. In IM, you will be asked to submit your logo, your accounting information, and your wholesaler account information. IM can be completed in one day if you get everything in to your Trainer quickly, or it can take longer — it is completely dependent on how quickly you get the correct info to your Trainer. Once you get all of that over to your Trainer, you will begin training.

The set-up fee covers in-depth training for 2 people at your dealership. Training is a self-paced 7 step process that typically takes our dealers between 6-8 weeks to complete. Each training module is a web-based video. At the end of each training module there are homework questions that you must complete before moving to the next module.

Once you have completed your homework you will schedule a call with your assigned Trainer to go over your homework and any additional questions. When that has been taken care of, you will move on to the next training module.

At the end of Training 5 you will actually get to place "live" orders for your customers in the administration side of Red Cheetah (Home Range), and once all of your training modules are complete you will officially "go live" with your E-commerce storefront (Outpost) and will be put in contact with your Dealer Advisor. Your Dealer Advisor will be your technical guru and your direct point of contact here at Red Cheetah once you've made it out of training.

And that's how you switch to and train on Red Cheetah — piece of cake!

Red Cheetah pricing is simple and straight-forward.

You pay a monthly fee based on the number of your employees who will need to access Red Cheetah at the same time. If you think 10 employees need to access Red Cheetah at any given time, then you pay for ten seats...a "seat" can be thought of as a login to Red Cheetah from the dealer side. If you have 10 seats, that means 10 employees can be logged into Red Cheetah to do things such as training on the system, adding customers, approving orders, and keying in orders that are called in or faxed in — among other things.

Seats have nothing to do with the number of customers logged into your site — we would never charge you for that! Red Cheetah wants to help you make as many sales as possible.

We always recommend that you start out with a conservative amount of seats and then add more if you need to.

FREE APPLICATION AND ACTIVATION - CALL OR EMAIL TODAY!*

MONTHLY COST PER NUMBER OF SEATS**

1 Seat

$350.00

2 Seats

$450.00

3 Seats

$500.00

>

4 Seats

$550.00

5 Seats

$600.00

10 Seats

$850.00

15 Seats

$1100.00

20 Seats

$1350.00

25 Seats

$1600.00

* Applies to BtoB Outpost accounts only, Open Outpost accounts will incur a $2500 up-front fee.
** The cost for additional seats is $50 per seat (beyond 2 seats).

GPS

What do GPS services cost?

GPS services are invoiced monthly at an hourly rate of $100. Dealers are only billed for the exact amount of time spent (e.g. if the service takes only 15 minutes, the charge is $25.00).

Outpost

What is the difference between Outpost and Home Range?

The dealer administration, called Home Range, is the "backend" where dealers handle day-to-day operations within the Red Cheetah system. The customer interface, called Outpost, is where your customers login to order; it is what your customers will see when they want to buy FROM you.

I don't have a website. How will my clients access Red Cheetah?

Red Cheetah's Outpost comes with a standard homepage. The homepage includes a login area for your customers. In addition, the homepage displays your logo, contact information — including address, phone, fax, and email. Red Cheetah will match the colors used in the homepage with your company colors.

I have a web site. How will my customers be able to login into the Red Cheetah system from my home page?

Red Cheetah will provide a link that will direct visitors to your Red Cheetah login page or you have the option to embed login fields on your website.

Will I need my own server?

Absolutely not. To make it easier on our dealer community, Red Cheetah houses its servers at an enterprise-class data center. The center is equipped with redundant power and diesel generators, along with state-of-the-art security and fire suppressant safety equipment. To ensure reliable performance, all data is backed up daily.

Home Range

Which vendors are incorporated into the Red Cheetah system?

Red Cheetah has the ability to incorporate Supplies Network, S.P. Richards, United Stationers, Horizon USA, Azerty, LagasseSweet, Arlington, Educators Resource, and Dallas Pen Company. We will display your first-call wholesaler in Outpost and Home Range. Additionally, we can provide your second-call wholesaler in either Outpost, Home Range, or both.

If your second-call wholesaler's items are displayed within the Home Range only, you can order and transmit without allowing your customer the ability to see the items. We can also sort through your second-call wholesaler's items to show only those items that are not represented by your first-call wholesaler.

In addition, Red Cheetah can interface with all wholesalers capable of EDI transmission.

How do orders get to my office supply vendor?

All orders are sent through Electronic Data Interchange (EDI). The Red Cheetah system allows you to export all of your orders at one time. It does not matter if you are transmitting drop ship orders or will call orders to 10 different warehouses -- all of the orders can be transmitted at one time. The system divides the orders and sends them separately.

How can I use the Red Cheetah system to communicate with all customers without making a phone call or sending out emails?

The Red Cheetah system offers dealers various methods for communicating with customers. First, a Universal Message can be set up to display on each customer's login screen. The second built-in message system is the Company Message. This message is associated with a specific customer and displays only on their login page. Finally, a third type of message can be posted for all companies associated with a particular sales representative.

Each method allows dealers to easily change messages without knowing web code. You simply type the information, assign it to a customer and then set an expiration date. Two days before the message is set to expire, a notification email is sent to the message author as a reminder that the message is due to expire.

What is the difference between Outpost and Home Range?

The dealer administration, called Home Range, is the "backend" where dealers handle day-to-day operations within the Red Cheetah system. The customer interface, called Outpost, is where your customers login to order; it is what your customers will see when they want to buy FROM you.

How do I set up a new customer or update an existing customer?

The Red Cheetah system provides a simple customer set-up and editing process for current customer data including pricing. You no longer have to take your employees away from their duties so they can log out of the system to complete an update. It is a seamless process -- only a click of your mouse -- to add or edit customers and their associated information.

Will I need my own server?

Absolutely not. To make it easier on our dealer community, Red Cheetah houses its servers at an enterprise-class data center. The center is equipped with redundant power and diesel generators, along with state-of-the-art security and fire suppressant safety equipment. To ensure reliable performance, all data is backed up daily.

How are quarterly updates handled?

Red Cheetah ensures all aspects of quarterly updates (e.g. pricing files and catalog product files) are loaded into the system and fully tested. Only requested branch items, based on warehouses or regions, will be incorporated. Additionally, we will load your second-call wholesaler's products based on your specifications. All you need to do is complete and verify your profile 30 days prior to the beginning of each quarter.

Will I be able to review my orders before I send them to my vendor for fulfillment?

The Red Cheetah system allows you to easily view all your orders in one central location. Simply click the Pending Orders button on the navigation and you will see all of the orders waiting to process. You can either review each order individually for approval, or you can approve all orders with a simple click of your mouse.

Is it possible to structure levels of employee access to features in Home Range?

The Red Cheetah system allows you to specify what each team member can and cannot access. The choices of access are specific to each section within Home Range and include "no access", "read-only access" or "full access". The system allows you to be as restrictive or as non-restrictive as you want.

Switching To Red Cheetah

What does the Red Cheetah system cost?

Red Cheetah pricing is initially slightly higher than Britannia and considerably less than DDMS. We offer a better system with greater functionality and ease of use compared to Britannia. In comparison with DDMS, we offer a similar system without charging a percentage based on volume of sales. We do not charge extra for quarterly updates, revisions, or improvements to the system.

What type of accounting software is Red Cheetah compatible with?

The Red Cheetah system integrates seamlessly with QuickBooks in a two-way communication. Red Cheetah offers a CSV export of invoices and a XML dump of data. Non-QuickBooks dealers have used the CSV or the XML to build a one-way integration from Red Cheetah to their accounting software.

What do I need to get started with Red Cheetah?

You will need a website homepage, a computer, an Internet connection, a 5.0+ browser and accounting software (such as QuickBooks for sending exported data). Since the Red Cheetah system is 100% web based, no additional software is required. Once the system is attached to your website homepage, you can simply login to the dealer administration to start making money.

How is my current system data incorporated into the Red Cheetah system if I am switching from a competitor?

Red Cheetah will review the data from your prior system and import as much as possible into the dealer administration and your accounting software. Once your prior system data is present, you will need to input some additional information into the dealer administration that is not currently present in your data.

You may also start from scratch with your customer base. For example, you may print out your data and hand-enter customers (some with as many as 500 users and 200 ship-to addresses) in less than 5 days. This can be accomplished swiftly due to the dealer administration interface being so easy to use.

I do not currently have Internet ordering capabilities. Why should I choose the Red Cheetah system?

Red Cheetah provides a cost-effective, 100% web-based solution that is affordable and easy to use. There are systems offered by other companies at lower prices, but with less functionality than the Red Cheetah system. It makes more sense to choose an affordably priced system that provides your company with unlimited growth potential. Red Cheetah will adapt to your needs to ensure the system grows as your business grows. Simply put, Red Cheetah provides affordable pricing, great functionality and an ever-adapting system.

Will I need my own server?

Absolutely not. To make it easier on our dealer community, Red Cheetah houses its servers at an enterprise-class data center. The center is equipped with redundant power and diesel generators, along with state-of-the-art security and fire suppressant safety equipment. To ensure reliable performance, all data is backed up daily.

Pricing

What does the Red Cheetah system cost?

Red Cheetah pricing is initially slightly higher than Britannia and considerably less than DDMS. We offer a better system with greater functionality and ease of use compared to Britannia. In comparison with DDMS, we offer a similar system without charging a percentage based on volume of sales. We do not charge extra for quarterly updates, revisions, or improvements to the system.

Will I need my own server?

Absolutely not. To make it easier on our dealer community, Red Cheetah houses its servers at an enterprise-class data center. The center is equipped with redundant power and diesel generators, along with state-of-the-art security and fire suppressant safety equipment. To ensure reliable performance, all data is backed up daily.