Red Cheetah - Independent office product dealers love our system & service

Testimonials

We reviewed Red Cheetah as well as several competitors. Your organization stood out in a number of ways.

First was the quick, professional way my requests for information were handled in my conversations with Jennifer Boyd. She is always on point and had answers to my mundane, redundant, and arcane questions.

The second factor in your favor: your company culture. It's obvious speaking with the Red Cheetah employees and viewing their pictures and videos on your website, your people love what they do and approach it in a fun, energizing way. It's a pleasure to work with people that love their job and enjoy helping my business grow.

- Bryan Sutton, Integrated Office Solutions

Corne’ handled everything professionally, confidently, followed up promptly.

Red Cheetah requires a paradigm shift for any dealer using DDMS. Going from menu driven, cumbersome, convoluted applications and processes to something so straight forward that it literally takes a 2 minute video and about 30 seconds actual application, really requires a change in thinking. I think now more about what we really need to do to grow our business, rather than what we need to do just to operate our business.

I spent my evening here Sunday watching Netflix and updating pricing. I can’t wait to NEVER do that again.

Everybody we have had contact with at Red Cheetah has been great. You have a great product and I am really excited to be making this change.

- Thomas Palmer, American Business Solutions

We are excited to be associated with Red Cheetah. Your company and the software/services offered are extremely polished and professional.

Mike Combs, Ryan Parker, and Pam Darby met and exceeded my expectations. Mike was timely in his presentations and answered all of our questions completely and professionally. Ryan will be a pleasure to work with and Pam was very efficient.

Your web site and the amount of on-line support is appreciated as it gives us 24/7 access to answers for most of our detailed questions. I also appreciate the dealer forum and the yearly Coalition conference.

I have been in technology since 1971 and am continually impressed with companies like yours that are progressive enough to endorse new technologies. I call the image you have developed “Professionally Polished.” I also appreciate the “Company Tour” on your website showing me that management allows creativity.

I know that the relationship between The Bookstore at the U of Montana and Red Cheetah will be mutually beneficial.

- David Eggebraaten, The Bookstore at The University of Montana

It is so much better than Britannia on both the front and back end. It feels like we've finally joined the modern age!

- Patrick Ringrose, Hartford Stamp & Office Works

We received great end-user feedback from several Midwest Office Supply's customers and reps after launching our Red Cheetah E-commerce site:

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Stevie,

Have a drink for me tonight and tell the Cheetah boys we landed one today because of the web site…

Biff

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Rick:

Just wanted to let you know how much better the website is now.

Since the update, the ordering process is really smooth – which I greatly appreciate, since my time seems more and more divided between projects that I am assigned. :)

Just wanted to let you know that it makes part of my job(s) easier. :) Thanks!

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Subject: My first new website customer
Reply-To: Ronnie

You will be happy to know I just closed on a customer that has locations here in Marion, Paducah KY, Murray KY, and Hendersonville TN. They chose us because of our online site, not only their Marion office orders, but the other 2 states. I am becoming a believer of the new site!

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To: Jim DiCenso
Subject: Just did an order

Very quick. As easy or easier than Staples site.

We love that the pictures and info appear on the receipt we print.

Even the first time getting on the new site took minimal time and little confusion.

Good work!

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To: Susan Malone
Subject: New Website

Susie:

I like the updated website, it's much faster and looks very user friendly.

Thank you!!!!!

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To: Jim DiCenso
Subject: RE: envelopes

Thanks Jim, I really like the new ordering process. Congrats on the greatly improved website.

- Jim DiCenso and Susan Malone, Midwest Office Supply

I have continued to pick up 3-5 new accounts every day and it is the Red Cheetah storefront that assists me securing these new accounts. Our online customers rave about the ease and use. We have secured some accounts simply by directing them to www.stotzfatzinger.com and giving them a password.

Thanks and keep at it!

- Bill Regan, Stotz & Fatzinger Office Supply

An email from a Red Cheetah dealer to a prospective dealer:

Tim,

Great talking to you today, thanks for the information on IS. I will give them a call.

I can't tell you enough how pleased we are with our choice to leave DDMS. With Red Cheetah and E-automate we have been able to reduce our payroll 40%. Our monthly E-automate/Red Cheetah maintenance fee is $1,000.00 compared to $2,400 with DDMS. We went live on April 13th and haven't had to call for support in the last 2 month, not even a reboot on the server. Can't say that about DDMS.

In your company you do not need E-automate, just Quickbooks ($500) and Red Cheetah (onetime set-up of $2,500). I have been using Quickbooks to run 3 of my other companies for years and love it, so does my CPA.

Every one of my customers hands down prefer Red Cheetah over D-force 2 or ecenteractive. We lost NO customers in the conversion!!

Time are tough, how much $$$ would you save a year? $35,000 - $45,000 a year in maintenance alone? Friend to friend its worth a look. We found that sometimes the hand you hold is the hand that holds you down... DDMS!!!

I wish only you the best.

http://redcheetah.com/

Sincerely,
Tony Freihoff
Vice President
Office Works

- Tony Freihoff, Office Works

Due to the increased efficiency of using Red Cheetah we were able to eliminate 2 full time and 2 part time jobs. (We did not fire anyone, but we did not need to rehire anyone).

The decrease in the amount of manual processes and decrease in returns has been money in the bank for us! I would highly recommend Red Cheetah to any dealer.

- Jason Brown, USU Bookstore

Just want to take a moment and thank each one of you for a very successful transition over to Red Cheetah.

Things are going well and we look forward to working with you in the future. We truly appreciate everything you did from Mike setting the hook and reeling us into the RC team, John for pushing us forward and being patient with us during training and David for your great service and advice.

Thanks again…

- Kevin P. Gillespie, Super Eagle Supply

I enjoy speaking with people about your company because it is very sincere. I have never had anything but positive experiences with everyone there.

- Allen Saunders, SunDANCE Office Supply

I'm always happy to share a conversation with someone who is in a situation I was once in, and help them get on the right track. Red Cheetah has far exceeded my expectations, keep up the good work!

- Rex Tidwell, Hallmark Office

I have nothing but great things to say about everyone on the Red Cheetah team.

Andrew and Steve have certainly done a great job of surrounding themselves with the best of the best.

- Larry McClendon, Marimon, Inc.

I for one will recommend Red Cheetah to everyone. I think it is just an incredible system that can benefit any dealer. We are more than happy to talk to other dealers on Red Cheetah's behalf...Red Cheetah is a great partner to work with.

- Lou Ann Tiger, Daniel Office Products

Red Cheetah is a GREAT partner!

- Bob Daniel, Daniel Office Products

Please extend my thanks to all the Red Cheetah staff. The Red Cheetah staff is easy to work with and produce an awesome product.

- David Bedunah, Convenience Office Supply

Now that I have Red Cheetah I can take the quarter off.

- Marlee Preston, Preston Office Products

I first looked at you to save money. Now I realize that I will have more versatility, a better system AND save money!

- Jeff Wean, Wean Supplies

We got a new customer that previously worked with a dealer utilizing Britannia. They "love" our (Red Cheetah) online ordering website! They said it is so user-friendly and easy to use - they can't get over it. Their previous website, through BritLink, was "awful." Props to Red Cheetah!!

- Lisa Rockenstein, Ascot Office Supplies

Gee, you guys are on top of things! I'm so impressed with RC's commitment to customer service! I appreciate all your help with my little issues. Quick response, even on the little things, is crucial and you guys at RC are on the BOMB!

- Lee Ann Hargrave, Discount Supplies

I am happy to see all of the success you guys are having and I am proud to say we were among the first dealers to sign with Red Cheetah.

You guys do a great job of making the independent dealer competitive in the market place by providing a top of the line web presence.

The one common theme in successful organizations is that they find and keep good people. Top to bottom, Red Cheetah is full of great people who take pride in doing a great job.

I am sure you will have many more years of success and I look forward to growing right along with you.

- Larry McClendon, Marimon Inc.

Your software and ease of use has helped us grow our on-line ordering from 8% in 2004 to about 50% this year! Sometimes it scares us that the phones aren't ringing off the wall, but then we realize that we have setup so many of our customers and they do their own ordering!

P.S. - THANKS FOR NOT SELLING OUT !!!

- Karen Carter, The Business Center Printing and Office Supply

The problem with your tech is that it's so good, I don't need any more seats! I can run the whole operation with one person!

- Dave Keegan, National Office Solutions

I am amazed at the Red Cheetah System, it is Genius! You really have made some great decisions and developed a great product!

- Derek J. Hartsfield, Write Now! Office Products

We were with DDMS years ago and switched to Britannia to get away from them. They have not changed. After telling me "fees never go down," they asked what was going on different for us then before that we needed to lower our costs. Are they living in the same world we are?

Anyway, some comments about your software: Red Cheetah is very advanced over Britannia. I cannot now figure out how they get away with charging so much more. That said, Red Cheetah is far more advanced then we need. I am wishing for a dumbed down version so I could skip the training videos that do not apply to us. Back to training 3...

- Jean Cunningham, Cunningham's, Inc.

I am not at work, but already at home and into cocktail hour after a beautiful afternoon of golf!! (One of the best things about switching to Red Cheetah...being able to access the entire operating system at home via the web!!)

- Josh Kunkle, AMO Office Products

I've always admired Red Cheetah's ability to step up and admit a mistake when it happens, as it will, from time to time. Thanks again.

As we continue to say here, "RED CHEETAH ROCKS!"

- Steven Cobb, Sullivan's Office Supply, Inc.

You guys are seriously the best company I've worked with. You should use the motto: "Do what you say, say what you do". 'Cause that's exactly what you do!

- Ty Lambert, Palm Business Supply

Videos below are also available from our home page

The reports and time that is saved with purchasing (and
everything!) is incredible. We came from Brittania to Red Cheetah and it is apples and oranges.

It is easier and has freed up a lot of my time. I don't have to spend all day looking at the purchasing screen - I can concentrate on other aspects of the business. I would recommend Red Cheetah software to any independent dealer.

The Red Cheetah folks are great. Anytime I have a question, I can call or email my DA. Within a short time I have an answer to my problems. When my DA is not there, someone else is always willing to step in and help out.

- Roger Mammoth, Cornettes Office Products

This will be my fifth software to run the business on in the last 12 years. What I like about Red Cheetah is the culture - the president Andrew being someone that was in my shoes. He gets us and gets what our problems are and he's trying to solve them. That's what's attractive to me.

Seeing how they approach things and how they believe in what they're doing makes me confident this is going to be a great process and a great place to run the business from long term. They're not just interested that the software can run pick tickets and invoices they're interested in how
we're growing our business and how the website and the software can make a difference in our business.

- Greg Markelz, Markelz Office Products

Whether you're a starting business or an existing company, Red Cheetah gives you the tools you need to have a great e-commerce website.

Red Cheetah is a fun company. After being here at Coalition 10 and seeing their location and talking with Andrew and Steve on how they create this nice family, transparent atmosphere --- it's awesome and something I'm going to bring back to my company. They're constantly trying to grow and improve. I really appreciate that.

Red Cheetah was just what we needed when I came on board at 9 to 5. We were with another company with a horrible DOS prompt nightmare. What we needed was a nice interface that is user-friendly. Red Cheetah was a breath of fresh air. I consider Red Cheetah my tool for doing business.

- Victor Puente III, 9 to 5 Office Products

I can't recommend Red Cheetah software enough. When we
first started our dealership we were literally manually typing in our invoices and working with Quickbooks and didn't have a very fast solution to offer a web storefront to our clients or be able to connect electronically to our wholesalers. Ever since we implemented Red Cheetah, a lot of the time, energy and resources that we would spend in administratively managing our business, has now been re-routed to sales. We implemented a tool that has made us more efficient administratively.

We run a very virtual model - all our sales reps work out of their houses. Because Red Cheetah is a web-based product, we have the ability to be able to work from anywhere. I literally can be in front of a customer with my iphone and show them what it was they ordered previously or look up some of the pricing and margin on the account before I go in
and have the sales call.

- Ben Harris, Harris Technologies

You do not have to have an indepth industry knowledge to jump into the Red Cheetah software and fairly quickly run your business. It is written in dealer speak. Our implementation took about 3 weeks. All data came over smoothly. Day 1 we were running the system with zero hiccups, zero glitches. All of our customers got the right product at the right price the next day - that's the goal. Our customers reacted very favorably.

One of the things that drew us to Red Cheetah was the e-commerce offering. We wanted the speed. Speed and the simplistic nature and the flow drew us to the Red Cheetah e-commerce platform.

- Jeff DeMarco, Midwest office Supply

I like to treat my customer, whether they're small or large, like they are the most important customer. That's the way I feel Red Cheetah treats me - like I'm their #1 customer. It feels like a family. It's very personal - all of our dealer advisors have been responsive. I know I'm not the biggest dealer they handle, but I feel like it.

- Bob Goss, The Office Center

I would definitely recommend Red Cheetah. You guys are more forward thinking, there's a lot of flexibility, and the service is fantastic. When there are issues, we figure out some quick work arounds. It's been a fantastic experience so far - we've been with Red Cheetah 5 years now.

- Kevin Kirkpatrick, Advantage Supply

We have had nothing but success since joining with Red Cheetah. We try to make sure that we are current with the times, and part of that is our partnership with Red Cheetah. I enjoy dealing with my rep there, David. Any issues that I have usually get taken care of pretty quickly; I don't have to wait for someone to call me back and then explain to them how I use the system and how it applies to my business...he knows what we do.

- Allen Saunders, SunDANCE Office Supply

Prior to our using Red Cheetah, we were with Britannia for a number of years...it's been very refreshing to have made this change to Red Cheetah for a number of reasons. We really had a tough time with our quarterly updates, and I think that may be at the top of our list as far as benefits Red Cheetah offers.

- Chuck Rhodes, Reidsville's Office City

What I've seen with Red Cheetah is that if you have an issue, they work on it for you. We love it! It's very user-friendly. Our business has grown tremendously in the last six years; our online order percentage has gone from 3 customers ordering online in 2003 to 70% ordering online.

- Kathy Graves, Wilton's Office Works

We have been using Red Cheetah for five years, and without a question it's one of the best business decisions I've ever made! Since we've been using Red Cheetah, our sales have grown an average of 11% a year.