
I just got off the phone with a major customer of ours. During our conversation I asked if she is comfortable with our website. She said it is the only website that she is comfortable using and added it is much better than our competitors! Thanks for making us look so good!
- Reid Grigsby, Norman Orr Office Supply
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I want to thank all the fine folks at Red Cheetah for putting
together such an impressive new online ordering site. Our
Customers are extremely pleased. Numerous customers have told us "this is awesome!"
Please extend to Andrew Morgan our congratulations on a job very well done. He can be very proud.
Thank you Joe for the help you have given us. You, Andy Pierce, Ryan Parker, and Jim Rowan ROCK! I am still in business and I thank you all very much!
- Dot Lybarger, Owner, Dot’s Office Products
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We know we made the right longterm decision to go with Red Cheetah, and your team proves it everyday.
- Hans Neumann, Boulder County Supply, Inc.
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We are excited to be associated with Red Cheetah. Your company and the software/services offered are extremely polished and professional.
Mike Combs, Ryan Parker, and Pam Darby met and exceeded my expectations. Mike was timely in his presentations and answered all of our questions completely and professionally. Ryan will be a pleasure to work with and Pam was very efficient.
Your web site and the amount of on-line support is appreciated as it gives us 24/7 access to answers for most of our detailed questions. I also appreciate the dealer forum and the yearly Coalition conference.
I have been in technology since 1971 and am continually impressed with companies like yours that are progressive enough to endorse new technologies. I call the image you have developed “Professionally Polished.” I also appreciate the “Company Tour” on your website showing me that management allows creativity.
I know that the relationship between The Bookstore at the U of Montana and Red Cheetah will be mutually beneficial.
- David Eggebraaten, The Bookstore at The University of Montana
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We received great end-user feedback from several Midwest Office Supply's customers and reps after launching our Red Cheetah E-commerce site:
++++++++++++++
Stevie,
Have a drink for me tonight and tell the Cheetah boys we landed one today because of the web site…
Biff
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Rick:
Just wanted to let you know how much better the website is now.
Since the update, the ordering process is really smooth – which I greatly appreciate, since my time seems more and more divided between projects that I am assigned. :)
Just wanted to let you know that it makes part of my job(s) easier. :) Thanks!
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Subject: My first new website customer
Reply-To: Ronnie
You will be happy to know I just closed on a customer that has locations here in Marion, Paducah KY, Murray KY, and Hendersonville TN. They chose us because of our online site, not only their Marion office orders, but the other 2 states. I am becoming a believer of the new site!
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To: Jim DiCenso
Subject: Just did an order
Very quick. As easy or easier than Staples site.
We love that the pictures and info appear on the receipt we print.
Even the first time getting on the new site took minimal time and little confusion.
Good work!
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To: Susan Malone
Subject: New Website
Susie:
I like the updated website, it's much faster and looks very user friendly.
Thank you!!!!!
++++++++++++++
To: Jim DiCenso
Subject: RE: envelopes
Thanks Jim, I really like the new ordering process. Congrats on the greatly improved website.
- Jim DiCenso and Susan Malone, Midwest Office Supply
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I have continued to pick up 3-5 new accounts every day and it is the Red Cheetah storefront that assists me securing these new accounts. Our online customers rave about the ease and use. We have secured some accounts simply by directing them to www.stotzfatzinger.com and giving them a password.
Thanks and keep at it!
- Bill Regan, Stotz & Fatzinger Office Supply
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An email from a Red Cheetah dealer to a prospective dealer:
Tim,
Great talking to you today, thanks for the information on IS. I will give them a call.
I can't tell you enough how pleased we are with our choice to leave DDMS. With Red Cheetah and E-automate we have been able to reduce our payroll 40%. Our monthly E-automate/Red Cheetah maintenance fee is $1,000.00 compared to $2,400 with DDMS. We went live on April 13th and haven't had to call for support in the last 2 month, not even a reboot on the server. Can't say that about DDMS.
In your company you do not need E-automate, just Quickbooks ($500) and Red Cheetah (onetime set-up of $2,500). I have been using Quickbooks to run 3 of my other companies for years and love it, so does my CPA.
Every one of my customers hands down prefer Red Cheetah over D-force 2 or ecenteractive. We lost NO customers in the conversion!!
Time are tough, how much $$$ would you save a year? $35,000 - $45,000 a year in maintenance alone?
Friend to friend its worth a look. We found that sometimes the hand you hold is the hand that holds you down... DDMS!!!I wish only you the best.
http://redcheetah.com/Sincerely,
Tony Freihoff
Vice President
Office Works
- Tony Freihoff, Office Works
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Due to the increased efficiency of using Red Cheetah we were able to eliminate 2 full time and 2 part time jobs. (We did not fire anyone, but we did not need to rehire anyone).
The decrease in the amount of manual processes and decrease in returns has been money in the bank for us! I would highly recommend Red Cheetah to any dealer.
- Jason Brown, USU Bookstore
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Just want to take a moment and thank each one of you for a very successful transition over to Red Cheetah.
Things are going well and we look forward to working with you in the future. We truly appreciate everything you did from Mike setting the hook and reeling us into the RC team, John for pushing us forward and being patient with us during training and David for your great service and advice.
Thanks again…
- Kevin P. Gillespie, Super Eagle Supply
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I enjoy speaking with people about your company because it is very sincere. I have never had anything but positive experiences with everyone there.
- Allen Saunders, SunDANCE Office Supply
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I'm always happy to share a conversation with someone who is in a situation I was once in, and help them get on the right track. Red Cheetah has far exceeded my expectations, keep up the good work!
- Rex Tidwell, Hallmark Office
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I have nothing but great things to say about everyone on the Red Cheetah team.
Andrew and Steve have certainly done a great job of surrounding themselves with the best of the best.
- Larry McClendon, Marimon, Inc.
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I for one will recommend Red Cheetah to everyone. I think it is just an incredible system that can benefit any dealer. We are more than happy to talk to other dealers on Red Cheetah's behalf...Red Cheetah is a great partner to work with.
- Lou Ann Tiger, Daniel Office Products
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Red Cheetah is a GREAT partner!
- Bob Daniel, Daniel Office Products
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Please extend my thanks to all the Red Cheetah staff. The Red Cheetah staff is easy to work with and produce an awesome product.
- David Bedunah, Convenience Office Supply
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We got a new customer that previously worked with a dealer utilizing Britannia. They "love" our (Red Cheetah) online ordering website! They said it is so user-friendly and easy to use - they can't get over it. Their previous website, through BritLink, was "awful." Props to Red Cheetah!!
- Lisa Rockenstein, Ascot Office Supplies
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Gee, you guys are on top of things! I'm so impressed with RC's commitment to customer service! I appreciate all your help with my little issues. Quick response, even on the little things, is crucial and you guys at RC are on the BOMB!
- Lee Ann Hargrave, Discount Supplies
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I am happy to see all of the success you guys are having and I am proud to say we were among the first dealers to sign with Red Cheetah.
You guys do a great job of making the independent dealer competitive in the market place by providing a top of the line web presence.
The one common theme in successful organizations is that they find and keep good people. Top to bottom, Red Cheetah is full of great people who take pride in doing a great job.
I am sure you will have many more years of success and I look forward to growing right along with you.
- Larry McClendon, Marimon Inc.
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Your software and ease of use has helped us grow our on-line ordering from 8% in 2004 to about 50% this year! Sometimes it scares us that the phones aren't ringing off the wall, but then we realize that we have setup so many of our customers and they do their own ordering!
P.S. - THANKS FOR NOT SELLING OUT !!!
- Karen Carter, The Business Center Printing and Office Supply
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I am not at work, but already at home and into cocktail hour after a beautiful afternoon of golf!! (One of the best things about switching to Red Cheetah...being able to access the entire operating system at home via the web!!)
- Josh Kunkle, AMO Office Products
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I've always admired Red Cheetah's ability to step up and admit a mistake when it happens, as it will, from time to time. Thanks again.
As we continue to say here, "RED CHEETAH ROCKS!"
- Steven Cobb, Sullivan's Office Supply, Inc.
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You guys are seriously the best company I've worked with. You should use the motto: "Do what you say, say what you do". 'Cause that's exactly what you do!
- Ty Lambert, Palm Business Supply